Privacy policy
Last updated: 25 June 2026
Nicolaï Parfum operates this store and website in order to provide you with a personalized shopping experience, hereinafter referred to as the “Services”. This Privacy Policy describes how we collect, use and disclose your personal information when you access the Services, make a purchase or communicate with us. In the event of any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understood the terms under which your information is collected, used and disclosed as described below.
1. Personal information we collect
When we use the term “personal information”, we refer to information that identifies you or can reasonably be linked to you. Information collected anonymously or made non-identifiable is not considered personal information.
Depending on how you interact with our Services and your place of residence, we may collect the following categories of personal information:
Contact details — name, address, billing address, shipping address, telephone number and email address.
Financial information — credit card, debit card and bank account numbers, payment card information, transaction details and payment confirmation.
Account information — username, password, security questions, preferences and settings.
Transaction information — items viewed, placed in your cart, added to your wishlist, purchased, returned, exchanged or cancelled, as well as your past transactions.
Communications with us — information included in your exchanges with our customer service.
Device information — device type, browser, network connection, IP address and other unique identifiers.
Usage information — data relating to your interaction with our Services, including how and when you access them.
2. Sources of personal information
We collect your personal information from the following sources:
Directly from you — when you create an account, use our Services, communicate with us or otherwise provide us with your information.
Automatically through the Services — from your device when you use our products or services, through cookies and similar technologies.
From our service providers — when they collect or process your information on our behalf.
From our partners or other third parties.
3. How we use your personal information
Depending on how you interact with us, we use your personal information for the following purposes:
Providing, adapting and improving the Services — processing your payments and orders, remembering your preferences, managing your account, arranging shipping, facilitating returns and exchanges, publishing reviews and creating a personalized shopping experience.
Marketing and advertising — sending you marketing communications by email, SMS or postal mail, and showing you online advertisements based on your purchases and activity on our Services.
Security and fraud prevention — authenticating your account, securing your shopping experience, detecting and preventing fraudulent, illegal or malicious activity.
Communicating with you — responding to your requests, providing customer service and maintaining our business relationship.
Legal reasons — complying with applicable laws, responding to legal proceedings, enforcing our terms and policies, and investigating possible violations.
4. How we disclose your personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, including:
Shopify and our service providers — for IT management, payment processing, data analytics, customer service, cloud storage, order processing and shipping.
Business and marketing partners — to provide you with marketing services and send you targeted advertisements. Our partners will use your information in accordance with their own privacy policies. Depending on your place of residence, you may have the right to object to this sharing.
At your instruction or with your consent — for example, to ship products to you or through social media widgets.
Our affiliates and group companies.
In connection with legal obligations or business transactions — merger, bankruptcy filing, response to subpoenas or search warrants, compliance with our terms and policies, protection of our rights and those of our users.
5. Our relationship with Shopify
Our Services are hosted by Shopify, which collects and processes your personal information in order to allow us to provide and improve the Services. The information you submit will be transferred to Shopify as well as to third parties that may be located in countries other than your own.
In order to protect and grow our business, we use certain Shopify features that incorporate data from your interactions with our store, other merchants and Shopify. In this context, Shopify is responsible for processing your personal information and responding to your requests regarding these uses.
To learn more about how Shopify uses your data and your associated rights, please consult Shopify’s Consumer Privacy Policy.
6. Links to third-party websites
Our Services may contain links to websites operated by third parties. We recommend that you review their privacy policies before providing them with your information. We are not responsible for the privacy or security of these websites, nor for the accuracy of the information they contain.
Information you share in public spaces or on third-party social media platforms may be visible to other users without restriction as to its use by us or by third parties.
7. Protection of children’s data
Our Services are not intended for children who have not reached the age of majority in their jurisdiction. We do not knowingly collect any personal information about them. If you are the parent or guardian of a child who has provided us with personal information, please contact us using the details below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” personal information concerning individuals under the age of 16.
8. Security and retention of your information
No security measure is perfect or infallible, and we cannot guarantee absolute security. We recommend that you do not use unsecured channels to send us sensitive or confidential information.
The period for which we retain your personal information depends on various factors, such as the need to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes or enforce our policies.
9. Your rights and choices
Depending on your place of residence, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.
Right of access — request access to the personal information we hold about you.
Right to deletion — request the deletion of your personal information.
Right to rectification — request the correction of inaccurate information.
Right to portability — receive a copy of your information and request its transfer to a third party.
Right to object to targeted advertising — object to the “sale” or “sharing” of your information for targeted advertising purposes. If you access our site with the Global Privacy Control signal enabled, we will automatically treat this as an opt-out request for the device and browser concerned. To learn more: https://globalprivacycontrol.org/
Management of marketing communications — unsubscribe at any time from promotional emails using the unsubscribe link included in our emails. We may, however, continue to send you non-promotional emails related to your account or orders.
Additional rights for residents of the EEA and the United Kingdom:
Objection to processing and restriction of processing — request that we stop or restrict the processing of your information for certain purposes.
Withdrawal of consent — withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
To exercise these rights, please contact us using the details below or visit https://privacy.shopify.com/fr for rights relating to data processed by Shopify.
We will not penalize you for exercising any of these rights. We may verify your identity before processing your request. You may also appoint an authorized representative to act on your behalf, subject to providing proof of authorization.
10. Complaints
If you wish to make a complaint regarding our processing of your personal information, please contact us using the details below. Depending on your place of residence, you may also file a complaint with the competent data protection authority in your region. For the EEA, the list of supervisory authorities is available here.
11. International transfers
We may transfer, store and process your personal information outside your country of residence. For any transfer outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or any equivalent contract issued by the competent authority in the United Kingdom, unless the transfer is made to a country recognized as providing an adequate level of protection.
12. Changes to this Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices or for operational, legal or regulatory reasons. We will publish the revised version on this website, update the “Last updated” date and inform you in accordance with applicable law.
13. Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us:
Nicolaï Parfumeur-Créateur
contact@nicolaiparis.com
28 Rue de Richelieu, 75001 Paris, France
+33 1 44 55 02 00
For the purposes of applicable data protection laws, we are the controller of your personal information.
